Privacy Policy Revision Notice

Process timing

Personal information Processed

Period for retention and use

Information required to be collected upon account creation

(Common) identification value linked to the member, e-mail address, community nickname, character nickname, date of birth

(Korean users) Personal identification information (name, date of birth, gender, nationality, mobile phone number, connecting information (CI), mobile carrier information)

30 days after users’ request to withdraw from the service

Upon pre-registration of the service

(For users logging-in from South Korea, Taiwan, Hong Kong, or Macau) Mobile phone number

(For users logging-in from regions other than the above) E-mail address

1 year after the service launch

Upon participating in events and promotions

Name, mobile phone number, gender, date of birth, e-mail address, social media platform ID, address

Period indicated on each event page

Upon receipt of customer inquiry

Community nickname, character nickname, e-mail address, identification value linked to the member, payment information, device information, service access environment, and other information required for consultation. 

3 years after registration of inquiry in accordance with relevant laws and regulations

Name, mobile phone number, date of birth, gender, address, personal identification information

Upon reporting service-related issues

Community nickname, character nickname, device information, and service access environment

3 years after registration of inquiry in accordance with relevant laws and regulations

Upon log-in and using the service

Information automatically generated by cookie, service use history (date of access/log-in, IP address, fraudulent use/access, etc.), device information (unique device identifiers and OS version) and logged-in country, advertisement identifier(ADID, IDFA)

30 days after withdrawal from the service or period stated in relevant laws.

Tax and Public Fees Processing

Resident registration number, name

For 5 years from the progressed date, as stated in relevant laws

Refund Processing

Account information (account holder’s name, account number, bank name)

For 5 years from the progressed date, as stated in relevant laws

Outsourced person

Outsourced tasks

Gamedex Corp.

Customer support and consultation, complaint handling

ONIONFIVE Inc.

Customer center system operation and management

GranMonster

Event and marketing support and event operation, prize shipping, and responding to inquiries

Korea Mobile Certification Inc.

Identity verification and response to inquiries

Daou Tech., Inc.

Text messaging (SMS, LMS), e-mail sending and system management

Major Nine Co.,Ltd.

Event and marketing support and event operation, prize shipping, and responding to inquiries

Co. Easter C& I

Event and marketing support and event operation, prize shipping, and responding to inquiries

Recipient of personal information

(Contact information of information officer)

SOFTWORLD INTERNATIONAL CORPORATION

 ([email protected], [email protected], [email protected])

Country where the information is provided

Taiwan, Hong Kong, Macau

Date and method of provision

Transfer via network when using game services, Transfer via network at the point of purchase.

Purpose of provision

Event and marketing support and event operation, Send marketing LMS messages to consenters, Payment service

Information provided

e-mail address, mobile phone number, payment information

Retention and Use Period

1 year after the service launch, or 30 days after a withdrawal request, or until the contract expires

Recipient of personal information

(Contact information of information officer)

Xsolla, Inc

([email protected])

Country where the information is provided

America

Date and method of provision

Transfer via network at the point of purchase.

Purpose of provision

Payment Service

Information provided

Payment Information

Retention and Use Period

30 days after a withdrawal request, or until the contract expires

Advertisers

Adjust

Kakao

INMOBI

BlueStacks

SmaAD

Google Ads

Apple Search Ads

Aarki

Chartboost

SmartNews

Meta

Tiktok

Adikteev

Cyber Agent

Snapchat

Twitter

Applovin

LiftOff

Gunosy

Tencent

Criteo

Remerge

Vungle

i-mobile

Unicorn

Admob

ironSource

Digital Turbine

LINE Ads

Yahoo Japan

Unity Ads

Cauly

Tapjoy

Mintegral

Zucks

AdColony

Naver

AdPopcorn

Mistplay

PLAYIO

MOLOCO

Appier

Appsflyer

Nend

TOSS

Buzzvil

RTB HOUSE

Blind Ferret

NYLE

TNK

Appliv

ノバセル

AIBID

Smart-C

seedApp

Recipients

Content Provided

Purpose of Provision

Adjust 

・Device information (device ID, OS version, advertising ID, language settings, timezone, etc.)

・Access information (IP address, accessing carrier, etc.)

・Country and region information

・Measurement and analysis of advertising effectiveness

・Data analysis for the improvement of game service quality

onionfive Inc.

・User information in the app

・Device information (device name, OS version, language settings, time zone, etc.)

・Country and region information

・App version information

・Responding to customer inquiries

Google LLC

・Device information (device name, OS version, language settings, time zone, etc.)

・App operation information (in-app taps, crash logs, etc.)

・Connection information (country, region)

・App version information

・Analyze crash logs to improve game service quality

・Analyzing push notifications and access

HYBE IM

・User information in the app

・In-app behavior data

・In-app payment-related behavior data

・Device information (device ID, OS version, advertising ID, language settings, timezone, etc.)

・Country and region information

・Analyzing data to improve game service quality

・Assist in responding to customer inquiries