Warrior’s Ascent 5★ Weapon Selection Package Missing Items Issue

 

Masters of the Book,

 

The "Warrior's Ascent 5★ Weapon Selection" package was identified to be missing some items. We're currently working to correct this issue and will ensure that all Masters of the Book who have made this purchase will receive the missing items. We will notify you again through this announcement once the measures are complete.

 

■ Incident Details

- Date Occurred: April 2, 2024, 10:00 AM, UTC+9

- Issue: 25 Crystals of Destiny were missing from the package

 

■ Remedial Actions for Masters of the Book who have purchased the package

- Action Date: During update maintenance on May 30, 2024

- Details:

 - Distribution of the 25 missing Crystals of Destiny

 - Additional compensation of 10 Crystals of Fate and 100,000 gold

 

■ Package Correction Plan

Scheduled Correction: During update maintenance on May 30, 2024

Correction Details: Addition of 25 Crystals of Destiny to the package contents

 

We apologize for any inconvenience caused during your game experience. We will internally review and improve our processes to prevent such issues in the future.

 

Thank you.

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