Masters of the Book,
On July 11, an issue was identified where Masters of the Book from the Americas server were unable to connect to the game. After isolating the cause, the error was quickly resolved.
For more information on this issue, please check the information below:
■ Information on the Connection Failure Issue
* Period where the issue was active:
- 7/10 06:16 PM - 7/11 12:56 AM (UTC)
- 7/ 10 11:16 AM - 7/10 05:56 PM (PDT)
* Affected Server: Americas Server
* Server where rewards will be distributed: Americas Server Only
■ Information on Compensation for the Connection Failure Issue
- Item: Starstones x700
* Target for Compensation: Americas Server Only
- Distribution Period:
· July 11, 2024 after the maintenance - July 12, 2024 02:59 PM (UTC)
· July 11, 2024 after the maintenance - July 12, 2024 07:59 AM (PDT)
■ How to get:
* Access the Belle Menu → Mail → Receive Items
* The mail and items will Expires within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards
* If you cannot find the rewards in your mail, please restart the game.
We apologize for any inconvenience caused while using the game. We are committed to making every effort to enhance your enjoyment of the game.
Thank you.
