Masters of the Book,
There will be unscheduled maintenance to help resolve some issues. We apologize for any inconvenience this may cause. Thank you for your understanding.
■ 9/23 Unscheduled Maintenance
* Period:
- 9/23 6:00 AM - 08:00 AM UTC
- 9/22 11:00 PM - 9/23 01:00 AM PDT
* Target:
- All Servers
* Notes:
- The game will not be accessible during the maintenance.
* Details:
- An issue where Arena rankings and scores failed to update in certain situations will be fixed.
- An issue causing the wagon on the Special Supply Delivery Operation Event to occasionally stop moving will be fixed.
- An issue where the Continue notification pop-up that appears when you select "Start from the beginning" on Portrait of Thierry is displayed incorrectly will be fixed.
■ Maintenance Rewards
- Item: Starstones x300
- Distribution Period:
· September 23, 2024 after the maintenance - September 24, 2024 02:59 PM (UTC)
· September 23, 2024 after the maintenance - September 24, 2024 07:59 AM (PDT)
■ Guild Progress Rewards Compensation
- Item: Guild Medal, Starstones
- Distribution Period:
· September 23, 2024 after the maintenance - September 30, 2024 02:59 PM (UTC)
· September 23, 2024 after the maintenance - September 30, 2024 07:59 AM (PDT)
- The issue where Guild Progress rewards could be claimed multiple times in certain situations has been fixed through the 9/19 Patch and Guild Medals and Starstones will be distributed accordingly.
- Eligibility Criteria: Masters of the Book who have received Guild Progress Rewards at least once during the eligibility period.
- Eligibility Period:
· September 19, 2024, 06:00 AM - September 23, 2024 02:59 PM (UTC)
· September 18, 2024, 11:00 PM - September 23, 2024 07:59 AM (PDT)
- Individual compensation:
· If you earned fewer than 840 Guild Medals during the specified period, additional Guild Medals will be provided to make up the difference from the amount you already received.
· If you earned fewer than 480 Starstones during the specified period, additional Starstones will be provided to make up the difference from the amount you already received.
(ex. If you have only received Guild Medals x100 and Starstones x80 during the eligibility period: Guild Medals x740 and Starstones x400 will be sent.)
■ How to Obtain the Rewards
* Access Belle Menu → Mail → Receive Items
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards.
* If you cannot find the rewards in your mail, please restart the game.
■ Notes
* During the maintenance, both PC and Mobile versions will be inaccessible, as well as the Coupon page.
* Maintenance time may be subject to change depending on circumstances. Any changes will be announced via this notice.
* To ensure that your game data remains safe, please make sure to close the game before maintenance begins.
Once the maintenance has been completed, further information will be provided through this notice.
Thank you
