Masters of the Book.
Today's temporary maintenance has successfully resolved the guild progress reward error. We sincerely apologize for any inconvenience this has caused in your use of guild content.
As previously announced, in our commitment to providing a fair and healthy gaming environment, we have completed an investigation related to this issue involving game data.
We have finished analyzing the game data regarding the reception of guild progress rewards to determine the extent of repeated claims by any account. The results confirm that the vast majority of you, Masters of the Book, did not exploit the bug allowing repeated reward claims and used the game as intended.
- Data investigation carried out up to the temporary blockage of guild progress rewards on April 11 at 05:56 AM (PDT) / 12:56 PM (UTC).
Out of 77,146 accounts that received guild progress rewards, approximately 99.9% (77,141 accounts) did not exploit the error.
- The following accounts were determined to have exploited this issue, and measures have been taken according to our game operation policy.
■ Details of Repeated Receipt of Guild Progress Rewards
- A total of 5 accounts found to have claimed guild progress rewards more than 5 times.
- More than 100 repetitions: 3 accounts
- More than 5 repetitions: 2 accounts
■ Actions Taken
- 3 accounts with more than 100 repetitions: Permanent game access restriction
- 2 accounts with more than 5 repetitions: 30-day game access restriction and retrieval of repeatedly acquired assets
Once again, we apologize for the inconvenience caused during your gameplay.
The development and operations team of "ASTRA: Knights of Veda" will continue to closely monitor and test future update content to prevent similar issues and strive to provide a more stable service environment and enjoyable content.
We will remain proactive in addressing any actions that exploit the game system and undermine the healthy gaming environment, and which cause deprivation to other Masters of the Book.
Thank you.
